Email Setup

Setting up email in a client such as Outlook or Mac Mail for the first time can be a bit complicated, but once you know a few key pieces of information, you can get almost any email client up and running quickly.

While each program’s setup process is going to be slightly different, the email settings below will apply to Outlook, Mac Mail, Thunderbird, Android, iOS Mail, or any other email client.

Secure (SSL/TLS) Connections

• Both the incoming and outgoing servers will use your domain name: yourdomainname.com
• IMAP Port: 993
• POP3 Port: 995
• SMTP Port: 465 or 587 (the latest versions of popular mail clients such as Outlook and most Apple mail clients may require you to use port 587 for SMTP)

How to Setup with Specific Clients:

Authentication Is Required for All Email Connections

• Regardless of whether you’re using a secure or standard connection, please note that authentication is required for IMAP, POP3, and SMTP. This typically is configured in an email client by a checkbox such as “This server requires authentication”. If you have such a setting, it must be enabled.

1. All popular (and more importantly up to date) email clients require only a few basic pieces of information to start checking and sending messages from your account.
   • Incoming Server: The server that receives and stores messages sent to your e-mail account, accessed by the e-mail client via IMAP or POP3. For an overview of the differences between the two please see our IMAP vs POP3 E-Mail guide. Secure (SSL) connections use the server’s hostname and standard (non-SSL) connections use your domain name.
   • Outgoing Server (SMTP): The server that sends e-mail from your account. Your SMTP server may require some additional security settings but these also are fairly easy to enable. Typically, if there is a checkbox or radio button labeled “My Server Requires Authentication” it will need to be checked. Secure (SSL) connections use the server’s hostname and standard (non-SSL) connections use your domain name.
   • Username and Password: Authentication credentials that allow access your e-mail account and messages. The username is the full email address, not just the part before the “@” symbol and domain name.
     The important point to take out of this list is that all e-mail clients require the same information to function, and once you know that information you can set up almost any email client.
2. If you are launching your local email client for the first time after you installed it you will most likely be prompted to create a new account as soon as you launch the program. The following steps will start the process of adding a new email account to your local client. Once you have completed these steps, you will see a screen that asks for the server and user information outlined above.Outlook
   • In the top menu, click on Tools and then Email Accounts (some versions of Outlook may say just Accounts).
   • In some versions of Outlook you may need to click on the Email tab.
   • Click on Add a new e-mail account… or simply New and then click Next.
   • For more detail, see How To Set up Email in Outlook 2016, How To Set up Email in Outlook 2013, or How To Set up Email in Outlook 2010.

   Mac OS X Mail

   • With the Mail application open, click on the File menu and then click Add Account…
   • For more detail, see How To Set up Email in Mac OS X 10.11 or How To Set up a Mail Account in OS X 10.5.
   • For additional assistance, please visit Apple’s Mail Assistant page.

   Thunderbird

   • Click on the Tools menu, choose Accounts Settings, and click Add Account.
   • For more detail, see How To Set up Email in Thunderbird.

   Outlook Express/Windows Mail

   • Click on the Tools menu, click on Accounts, and then click on the Mail tab.
   • Click the Add button and then click on Mail.

   iPhone Email

   • If this is your first time adding an e-mail account to your iPhone simply launch the Mail app and you will be prompted to create a new account.
   • If you are adding or replacing an account open Settings followed by Mail, Contacts, Calendars. Open Accounts and choose Add Account…
   • From the list of available e-mail services choose Other. You will be prompted for your server and user information.
   • For more detail, see How To Set up Email on an iPhone or iPad in iOS 9.

   Android Email

   • Open your list of applications and click/touch the Email icon.
   • If this is your first time launching the Email application you will be prompted to create a new account.
   • To manually add a new account open the Email application, click on your device’s Menu button, and choose Add Account.
   • For more detail, see How to Set up Email on Android.

   Blackberry Internet Service 1.8

   • Click on Create Your Account.
   • Click Continue and agree to the terms & conditions screen.
   • You will be prompted for the server and user information you wish to use.

   Blackberry Internet Service 2

   • Click on Email Settings followed by Create New Account.
   • Many service providers also offer an online portal for configuring BlackBerry e-mail accounts using your web browser. Please contact your service provider to see if they offer such a service should you wish to pursue that option.